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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bethany Eder

June 10, 2025

5  out of  5
rating by Bethany Eder
"Olivia was the best EVER! So understanding and accommodating! She made me feel Like I was the only client in the world! High Level of care and expertise! Thank you Olivia :)"
We responded:
"That is so kind of you, Bethany! Thank you so much for the kind words and giving me the opportunity to write your policies. We are happy to have you at our office! -Olivia, Jacy Guynes State Farm"
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Carl Bell

May 21, 2025

5  out of  5
rating by Carl Bell
"My recent experience with Olivia was outstanding. She took my call and we proceeded to add an additional vehicle to my policy with a breeze. The auto signature and paperless paperwork were so easy online. She was very pleasant and I really appreciated her willingness to help."
We responded:
"It was a pleasure working with you, Carl! We are thankful for loyal customers, like yourself. I appreciate the opportunity to work with you! -Olivia, Jacy Guynes State Farm Insurance"
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Nathan Poncin

May 20, 2025

5  out of  5
rating by Nathan Poncin
"Needed to switch insurance after moving to Texas and Olivia was the right person for the job! She made the process quick and easy, while saving me some money! Highly recommend!"
We responded:
"Thank you for such positive feedback, Nathan! I am so happy I could help with your transition to Texas & save you money in the process. We are grateful to have you at our office! -Olivia, Jacy Guynes State Farm"
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Sharri Mathe

May 15, 2025

5  out of  5
rating by Sharri Mathe
"Olivia was very helpful and efficient with getting our business policy set up. I highly recommend this office for your insurance needs."
We responded:
"That is so kind, Sharri! Thank you for giving me the opportunity to write your policy. I look forward to seeing your business' success! -Olivia, Jacy Guynes State Farm"
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Rob Novoa

May 5, 2025

5  out of  5
rating by Rob Novoa
"Super fast and easy service, great deals, and very kind."
We responded:
"Thank you for the kind words & trusting our office to write your policies. We appreciate your feedback! -Olivia, Jacy Guynes State Farm"
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Sandy Carter

May 3, 2025

5  out of  5
rating by Sandy Carter
"I have been with State Farm for over 30 years. I just combined my home insurance with my auto. They are very professional and always very helpful. Anytime I've needed to talk with them, I always talk to a person, with no automation, robots, no long hold times on the phone. Great people and company, the times I've needed them, they help right away."
We responded:
"Hi Sandy, I'm so happy we were able to help you out with all your insurance needs! Thank you for the great feedback! -Olivia, Jacy Guynes State Farm"
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John Good

April 21, 2025

5  out of  5
rating by John Good
"I contacted Ms. Guynes office to get an insurance quote for our vehicles and home. Olivia handled our request promptly and professionally. We are very pleased with the service."
We responded:
"Thank you for the feedback, Mr. Good! We appreciate you for trusting us to handle your insurance needs! -Olivia, Jacy Guynes State Farm"
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Karen Condon

April 21, 2025

5  out of  5
rating by Karen Condon
"I have been a client with State Farm for years and recently contacted them for more quotes! I appreciate the promptness that I received information, and the opportunity they have given me to change insurance companies!!"
We responded:
"We are so happy to hear about your positive experience with our office! Thank you for taking the time to let us know! -Olivia, Jacy Guynes State Farm"
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Rachel Donahue

April 9, 2025

5  out of  5
rating by Rachel Donahue
"Olivia was delightful to work with and I appreciate her help with my policies."
We responded:
"Thank you for the kind words, Rachel! I'm so glad I could help you out with your policies! -Olivia, Jacy Guynes State Farm Insurance"
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Wendy Olson

April 2, 2025

5  out of  5
rating by Wendy Olson
"We have had excellent service with State Farm and the team there is quick to help in any of your needs. Thank you"
We responded:
"We are so happy to hear about your experience with our office! Thank you for choosing to handle your insurance needs! -Olivia, Jacy Guynes State Farm"
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Cory Wesolowski

March 20, 2025

5  out of  5
rating by Cory Wesolowski
"We’ve had a great experience with the team here (especially Olivia)! They are extremely responsive and a pleasure to work with. Some of the best prices I can find for home and auto as well."
We responded:
"Thank you, Cory! We are so thrilled for the opportunity to handle your insurance needs. I appreciate you taking the time to give us such positive feedback! -Olivia, Jacy Guynes State Farm"
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Rhonda B.

March 19, 2025

5  out of  5
rating by Rhonda B.
"Olivia is the best. She was so helpful and patient as she went over everything with me and made sure I got all the coverage I needed. So glad I called and switched! She is also saving me quite a bit!!"
We responded:
"Thank you for the kind words, Rhonda! It was such a pleasure getting to help you with your insurance needs. We appreciate your feedback! -Olivia, Jacy Guynes State Farm"
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Emma Lodahl

March 4, 2025

5  out of  5
rating by Emma Lodahl
"Very helpful and friendly!"
We responded:
"Thank you, Emma! I am so glad we could help you out! -Olivia, Jacy Guynes State Farm"
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Sarah Young

October 2, 2024

5  out of  5
rating by Sarah Young
"This office is great! Jil is always so helpful and thoughtful when I have a bunch of questions!! Highly recommend!! :)"
We responded:
"Thank you so much Sarah! We love Jil, she always goes above and beyond to help our customers. We truly appreciate your business!"
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Ira Daniel

November 20, 2023

5  out of  5
rating by Ira Daniel
"Always on the ball and awesome people to help you!"
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Nathaniel Sanders

September 14, 2023

5  out of  5
rating by Nathaniel Sanders
"Gabby was great, she helped me get my full cover insurance down from a 350 rate to 160 rate. I couldn’t ask for any one better to assist me she was kind and sweet to me. She worked her tail off to get me the best price I couldn’t ask for anyone better!!"
We responded:
"Thank you so much!! We love hearing this and truly appreciate your business!"
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JANETTE KURBAN

May 30, 2023

5  out of  5
rating by JANETTE KURBAN
"This office helped me save hundreds on my car and home insurance this year! And gave me better coverage! Can’t ask for more that that! Professional, hardworking, people oriented office I’m glad I found!"
We responded:
"Janette--we are so glad you found us too! We truly appreciate your business and look forward to serving all of your insurance needs! "
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Mary Hollenbeck

May 26, 2023

5  out of  5
rating by Mary Hollenbeck
"Gabby was awesome! Thank you!"
We responded:
"We love to hear that! Thank you for your kind words Mary! We truly appreciate your business and look forward to serving all of your insurance needs. "
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epi cruz

May 2, 2023

5  out of  5
rating by epi cruz
"I’m happy to moving to this company hopefully I’m staying for long time I’m think is the first time to get policy on I’m spect the best service thanks"
We responded:
"We are happy to have you in our agency! We look forward to serving all of your insurance needs!"
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Lester Segars

May 1, 2023

5  out of  5
rating by Lester Segars
"Gabby did a Wonderful job helping me get a newer better insurance and renter's insurance added for a lower price for just the insurance I had; now both combined. Very Social and Answering all my questions promptly and unstable..."
We responded:
"Thank you so much! We appreciate your business and look forward to serving all of your insurance needs."
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Robin Butler

April 28, 2023

5  out of  5
rating by Robin Butler
"Gabby was amazing! Very helpful."
We responded:
"Love to hear that! Thank you!! We truly appreciate your business!!"
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Damien Jackson

April 19, 2023

5  out of  5
rating by Damien Jackson
"Gabby is the best!!!! Very welcoming. She assisted me with switching to State Farm and I am so happy I did!!! Thanks gabby ur the best!! Especially in this day and age when every penny counts! You go gabby, show out! Great customer service!"
We responded:
"Thank you so much! We do love our Gabby!!!"
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Martin Thomas

March 20, 2023

5  out of  5
rating by Martin Thomas
"Very easy and straight to the point"
We responded:
"We love to hear that! Thank you SO much for your business! We truly appreciate it!"
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Melanie Cockrum

March 10, 2023

5  out of  5
rating by Melanie Cockrum
"Before I spoke with Gabby a/b my biz insurance, I'd spoken to approx 3 other companies (including the agency that carries our home/auto). They made it so unbelievably complicated..really giving the feeling they weren't all that interested in even discussing it further. Once I spoke with Gabby, it was a sigh of relief..I thought "now THAT is how it should feel when you go to a business asking for guidance!". She just handled it! I've been in customer service most of my working life.. the attitute Gabby had in handling my inquiry & thereafter - that's the special sauce! You can be sure I've passed her name on to other businesses :)"
We responded:
"Oh I love to hear this!! Thank you SO much for your kind words. Gabby is one of a kind and we are blessed to have her on our team. Thank you for trusting us with your insurance, I truly appreciate it and look forward to serving you!! "
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quentin flowers

February 16, 2023

5  out of  5
rating by quentin flowers
"The lady who helped me was very knowledgeable and personable. Took no time at all to setup my car insurance."
We responded:
"Thank you so much for your business! We truly appreciate your business and the opportunity to serve you!"